We are currently aware of an issue affecting our Stratasphere application. Users may see a message "www.11aeinbox.com refused to connect" after successfully logging into Stratasphere and attempting to access the Orders module.
Current Workarounds:
Log into your account via this link: https://stratasphere.media/ui_new/#/
Our engineering team is actively investigating the root cause of this connectivity issue and working diligently to resolve it. We appreciate your patience and understanding.
If you have further questions or need assistance, please enter a ticket, and our team of experts will reach out as soon as possible.
UPDATE: This issue has been resolved and normal connectivity has been restored.
-STRATA Client Service
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