END NOTICE: STRATA - SERVICE ADVISORY: ePort Application Unavailability

We are currently experiencing an issue with our ePort application and it is temporarily unavailable. Our engineers are actively working with our technical partners to resolve the issue.


Please note that all other functions of our service remain unaffected.


Current Workarounds

1. Do not respond to unexpected password reset emails: If you receive a password reset email that you did not request, please ignore it.
2. Monitor your account activity: Regularly check your account for any suspicious activity and report it to our support team immediately.


Our engineering team is working diligently to resolve this issue.


If you have further questions, please enter a ticket and our team of experts will reach out as soon as possible.

 

Update: The issue has been identified and resolved as of 5:30p ET
Functionality to the ePort application has resumed. 


-STRATA Client Service

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