Eleven Release Notes

LATEST RELEASE

Eleven Release 19.1

Release Date: 25 April 2024

Features

1. Orders/Revised Flight Dates - Revisions originating from updated SBMS estimate flight dates are now shown in Eleven at the station station-order level and are communicated to the seller's system. Previously, changes to SBMS flight dates were only reflected at the estimate level. UI changes in Eleven:

• The "Flight Start/End" fields in the estimate header now show the earliest start and latest end dates across all station orders. A tool tip next to the "Flight Start" field explains that "Flight dates may not be the same for all orders". These dates might differ from the updated SBMS estimate flight dates if not all station revisions have been sent to Eleven. 
• Order Detail now displays the Flight Start/End dates with an optional version comparison.

2. Order/Send - Deactivated reps/AEs (contacts) are now immediately identifiable prior to sending a revision. AE names are appended with "(D)" along with a "Deactivated" hover to indicate the assigned contact is no longer active. Upon attempting to send a new order or revision to a deactivated contact, an error message is displayed and the system does not allow the new order or revision to be sent. Previously, new orders or revisions could be sent to deactivated contacts and no indication was received until the send failed.
   Notes: 

• The contact must be deactivated in the seller systems (Stratasphere, AEInbox, ePort) prior to observing the deactivation in Eleven. 
• "Cancel and Reassign", in the "What do you want to do" drop down, should continue to be used to send the order to an active contact.

Fixes

1. Order Detail/Reports - Show Broadcast/Calendar Monthly Totals for Order now successfully displays data when pulled while viewing a version comparison. Previously, an aspx error "Ambiguous column name 'month'" was received.
2. Order Details/Monthly Totals Reports - The displayed report now shows corrected column labels properly. Previously, the display report column labels had unnecessary characters.

Prerequisites and Requirements

These browsers can be used with Eleven:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge

More Information

For more detailed information about Eleven, go here: Eleven Help Content.

PAST RELEASES

Eleven Release 18.4

Release Date: 25 October 2023

Feature

1. Orders/Show Filters - The drop-down in the Office field now includes the name of the agency in parenthesis along with a hover for longer names. This change makes it easier to determine the agency the office is tied to when there are offices with the same name in the list.
2. ClickItRadio - Links have been removed as the service has been decommissioned.
3. Orders/Makegoods: Eleven is now able to send orders/revisions and receive makegoods with demos ending in 44. Previously, the 44 end demo was not supported.

Fixes

1. Order Details/Monthly Totals Reports - The displayed report now shows corrected column labels and the month/years show in proper order and the printed report now includes data. Previously, the display report column labels had unnecessary characters and the months were listed in numerical order and the printed report was mostly blank.
2. Makegoods - When a makegood is received, the "Eleven order Change received" email is now sent to the Primary and Secondary Email accounts when both Primary and Secondary Email accounts are defined for a user. Previously, only the Secondary received the email.

Eleven Release 18.1

Release Date: 3 February 2023

Feature

1. Makegoods (Changes) - The "Confirm Accept" display has been updated with an optional Comments field, so that a comment can be sent to the seller when accepting a change. Sent comments can be reviewed in the Audit Trail. Sellers using AEInbox or ePort can view the comment in the Accepted Makegood email and in the ePort UI in the Comments field.

Fixes

1. Makegoods (Changes) - Eleven has been enhanced to ingest and process over 99 makegoods, up to 999 per order. Previously, upon receiving the 100th makegood, the estimate could not be displayed from the To Do tab and a blank error message was received. To manage the improvement, the order/change versioning was updated from two to a three-digit decimal (.01 --> .001).  Note: Managing excessive makegoods on a single order is not recommended, as it becomes increasingly more difficult to troubleshoot/balance.
2. Order Detail/ Edit Change - The Note field now allows up to 256 characters, up from the previous 100 characters. The Note field expansion remains compatible with SBMS requirements. Previously, when the seller sent a comment over 100 characters with a change, a message "Please enter no more than 100 characters" appeared on the Edit Change display and would not allow any edits to be saved.
3. Reports/Order Confirmation - The Order Confirmation report now successfully displays data for considerably large estimates with multiple markets and buyers. Previously, an empty grid without data appeared.

 

Eleven Release 17.5

Release Date: 9 December 2022

Feature

1.  Admin/ Campaign Mapping has been enhanced with additional filter options and a new identifier, Flight End Date. The general functionality of moving campaigns to another buyer remains the same.  Assigned Buyer/Office and Buyer continue to be required fields and must be filled in to view the new option, Additional Filters. When Additional Filters is selected, new, optional filters Estimate ID/Campaign, Client, Market and From Flight End Date appear, allowing further filtering of the estimate list. Other new options include:

   • Remove Additional Filters, which clears and hides the new filters

   • Reset Additional Filters, which clears the new filters

   • A sortable column, Flight End Date, which was added to the results list

Fixes

1. Orders/Order Assignment - A contact can now be successfully assigned to a New order after Campaign Manager was used to move an order between buyers. Previously, this scenario caused an error "This order has been sent to an AE, please use the Cancel and Reassign option to change the AE" when attempting to update the contact.
2. Orders/Email Reminders can now be sent successfully when "You are viewing [x] orders" is set to All. Previously, an error “server was unable to process request” was received when viewing All orders and attempting to send an email reminder to multiple orders.
3. Orders/Email Reminders - All email reminders are now successfully processed when sent to Ampersand reps. Previously, when attempting to Send Confirm Order Reminder Email to an Ampersand rep, the buyer received an error, "operation failed."
4. Orders/Email Reminders - The placeholders (Chg #, Dates, Agency, Cost, etc.) in the Confirm Makegood and the Cancel Order Reminder emails being sent to Ampersand reps are now being replaced by the actual value.

Eleven Release 17.4.1

Release Date: 21 June 2022

Fix

1. Order Assignment - The invitation email is now successfully sent to AEs inviting them to sign up for ePort or AEInbox. Previously, when the option was taken to send the invitation email, the "successfully sent" message was received, but the email was not sent. 

Eleven Release 17.4

Release Date: 18 May 2022

Features

1. Email Reminders -The ability to email reps with a reminder to confirm an accepted makegood has been added to the system.  To send the reminder, choose the option "Send Confirm Makegood Reminder Email to Rep" from the "What do you want to do?" menu. There is an additional option to receive a copy of the reminder and once the reminder is sent, an audit record will be created.
2. Email Reminders -The ability to email reps with a reminder to confirm a canceled order has been added to the system. To send the reminder, choose the option "Send Canceled Order Reminder Email to Rep" from the "What do you want to do?" menu. There is an additional option to receive a copy of the reminder and once the reminder is sent, an audit record will be created.

Fix

1. Order Filtering - Filtering by cable system in the Vendor field now generates cable orders when appropriate. Previously, when a cable vendor with orders was selected, a message "No unconfirmed estimates found" was received.

Eleven Release 17.3.1

Release Date: 27 April 2022

Feature

1. Order or Order Detail/Accept Station Change - The toggle on the Order or Order Detail page now controls the Imp or Rtg Override on the Accept Station Change/Confirm Accept page, for TV, radio and cable. For instance:

   1. When the toggle on the Order or Order Detail display is set to GRP.00 or GRP and a change plus Accept Station Change is selected, then Confirm Accept updates to show Rtg.00 Override or Rtg Override based on Settings/Show or Hide Rating.00.
   2. When the toggle on the Order or Order Detail display is set to GIMP and a change plus Accept Station Change is selected, Confirm Accept updates to show IMPS Override.
   3. When the toggle on the Order display is set to Both and a change plus Accept Station Change is selected, Confirm Accept updates to show Rtg.00 Override or Rtg Override based on Settings/Show or Hide Rating.00.
   4. If the agency has SEND_IMPS_EPORT = 1, then Confirm Accept always defaults to IMPS Override.

Note: IMPS Override and Rtg/Rtg.00 Override updates the SBMS order as expected, upon confirmation of the makegood.

 

Eleven Release 17.3

Release Date: 15 April 2022

Fixes

1. Order/Confirm Send - A GIMP calculation is now provided when a station defaults to RTG and user toggles to IMP on the Confirm Send display. Previously, GIMP(000) was populated, but GIMP was blank.
2. Order Detail/Change - Now only changes are highlighted when viewing GIMP order detail for a change. Previously, the impressions values on all lines were highlighted, including lines that had no changes.

Eleven Release 17.1

Release Date: 21 January 2022

Feature

SBMS Goal Flag - The SBMS Goal Flag (Estimate/Goal Options) is now included in the Eleven order payload that is sent to seller systems where, for example, it may be displayed as a comment. The flag indicates the goal type the buyer is transacting on (CPP or CPM) and is helpful for seller systems receiving both ratings and impressions. The flag cannot be viewed or changed in the Eleven UI. This feature is available with SBMS v23.9.
 

Eleven Release 16.4.1 Hotfix

Release Date: 1 October 2021

Feature

Revisions/Confirm Send:  TV revisions can now be sent with either ratings or impressions. Previously, revisions could only be sent with the original statistic sent with the new order.

Fixes

1. Makegoods/Confirm Accept:  The Total Difference calculation now recalculates based on the impressions entered in IMPS Override. Previously, the Total Difference calculation would disappear after entering impressions in IMPS Override.
2. Makegoods:  All Makegoods with over an 8-digit impression value are now opened successfully. Previously, when attempting to view makegoods with over an 8-digit impression value, the errors "arithmetic overflow..." and "input string was not in a correct format" were issued.
3. Orders (New/Revision):  Orders with over an 8-digit impression value are now opened successfully. Previously, when attempting to view orders with over an 8-digit impression value, "Error converting data type varchar to numeric" was issued.
4. Order Assignment:  For radio orders, the system now remembers the previous rep company selection when the buyer sends a new order for the same rep although that rep is not the default. The note that the selected rep company is not the default will continue to be displayed.
5. SBMS Export:  The error "Eleven Web Service: Failed to create a spot record in Eleven DB" will no longer be received sporadically when trying to export to Eleven from SBMS.

Eleven Release 16.3.2 Hotfix

Release Date: 15 July 2021

FIXED ISSUE

Order Detail (Change) - Resolved a display issue where the total GRP for a Change (makegood) version was showing rounded values. Now, the display shows the exact value, either in tenths or hundredths based on the display setting.

Eleven Release 16.2

Release Date: 26 February 2021

Order/Order Detail: A new GIMP column has been added to the Order and Order Detail displays to show raw gross impressions, upon selecting a view that includes impressions (GIMP or Both). The new column defaults to show, but can be hidden using the existing show/hide option. This enhancement affects TV, Radio and Cable orders and offers buyers a better understanding of the number of impressions on the buy.



Order Confirmation Report: A new GIMP column has been added to the Order Confirmation Report to display raw gross impressions, upon selecting a view that includes impressions (GIMP or Both). This enhancement affects TV, Radio and Cable orders and offers buyers a better understanding of the number of impressions on the buy.

Reports: A new GIMP column has been added to the following reports to display raw gross impressions, upon selecting a view that includes impressions (GIMP or Both). This enhancement affects TV, Radio and Cable orders and offers buyers a better understanding of the number of impressions on the buy.

• Order Detail with Totals by Broadcast Month
• Order Detail with Totals by Calendar Month
• Makegood Details
• Makegood Details - Changes Only

Edit Change:  A new GIMP column has been added to the following screens to display the raw gross impressions value, when the GIMP view is selected and impressions are available. This enhancement affects TV, Radio and Cable orders.

• Edit Change
• Accept Station Change
• Reject Station Change

Eleven Release 15.5.1 Hotfix

Release Date: 28 August 2020

Fixed Issues

Orders
A revision received from SBMS including a reduction in flight end date (plus a schedule update like a spot modification or a comment) will now be passed through Eleven to OneConnect. Previously, Eleven did not pass the reduced flight dates to OneConnect and only zeroed out the removed dates in the schedule which allowed the OneConnect user to enter a makegood on the invalid dates.

Eleven Release 15.5 

Release Date: 10 July 2020

FEATURE

Vendor Level Terms and Conditions

Notes:  

• Vendor level Terms and Conditions requires SBMS version 23.3 and SBMS Service Manager 5.42.23.3+.
• This feature is optional and is in addition to the existing market level disclaimer, which it will not override.
• Due to limitations in receiving systems, the SBMS market level disclaimer and vendor level Terms and Conditions cannot exceed 8000 characters combined.
  • SBMS will issue a message and not allow the send to Eleven if the combined characters exceed 8000.

Setup:

• Requires client level Terms and Conditions to be entered in SBMS Master Data/Terms and Conditions and then associated to a vendor’s schedule prior to sending to Eleven.

Functionality:

• Eleven now receives vendor level Terms and Conditions when they have been assigned to the SBMS schedule that is sent to Eleven.
  • The vendor level Terms and Conditions will be indicated by an icon with a tool tip next to the vendor name on the Order and Order Detail displays. Upon clicking the icon, the terms and conditions can be viewed.
  • The vendor level Terms and Conditions will be concatenated with the market level disclaimer into the same field within the order schema when the order is sent to the receiving seller system (ePort/AEInbox).
    • This relieves seller systems from needing to make accommodations for handling the new data. 

Eleven Release 15.4

Release Date: 8 May 2020

FEATURE

Net Cost Flag Feature

Note: This deployment contains several tickets related to the Net Cost Flag feature driven by SBMS. The feature set is to address needs for both Canadian vendors and some in-house agencies that transact in net. Requires SBMS v23.2, and SBMS Service Manager v5.43.23.2. 

• Net Cost Flag from SBMS - A net flag setting in the Eleven database ensures that any orders flagged as a net cost buy in SBMS will appear in Eleven showing the net cost value.

• UI indicators - All applicable displays have been updated to indicate Net Cost/Net Rate/Total Net Dollars when an estimate with Net Cost Buy selected has been sent from SBMS to Eleven. Addressed displays include Order, Order Detail, Confirm Send, Confirm Accept/Reject, Edit Change, Confirm Cancel.

• Send to AEInbox - A net cost indicator is sent with any applicable orders to AEInbox and also ensures that any changes (makegoods) received from AEInbox will appear in Eleven showing the net cost value.

• Reports - For orders marked as net cost buy in SBMS, reports have been updated to indicate Net Rate/Costs. Updated reports include Order Confirmation, Order Detail with Totals by Broadcast/Calendar Month, Makegood Details and Makegood Details Changes Only.

FIX

Order Send Process - When orders having different included vs suppressed ratings settings are concurrently queued to send, they will now consistently retain the appropriate setting, rather than sporadically changing.

Eleven Release 15.3.1 

Release Date: 1 May 2020

Fixed Issues

1. Audit Trail - The Eleven Audit Trail now displays the correct time in all time zones. It no longer only displays in GMT.

2. Autosend - Orders are now successfully queued to send for buyers with autosend activated. Previously, a back end error, Server was unable to process request, was received when the system attempted to queue the order.

   1. Note: Autosend is the process that automates the order send process so that they don't need to be manually sent.

Eleven Release 15.1

Release Date: 20 March 2020

Fixed Issues

Orders
For OneConnect order revisions where the Estimate Flight Start Date is changed to start later than the original order, the revised order can now be sent to OneConnect with the correct flight dates reflected. Previously the revision produced the message, "Order Revise Failure: XML flight dates and schedule dates do not match."

Eleven Release 14.5.2

Release Date: 3 January 2020

Fixed Issues

Reminder Emails
Reminder emails sent for TV orders will no longer reference a link to AEInbox to confirm the order.

Reminder Emails
Reminder emails will now successfully send to OneConnect for cable orders. Previously, when sending a reminder email for a OneConnect order, the following message would appear, “ASP.order_aspx: Server was unable to process request. Column ‘total_dollars’ does not belong to table Table1.”

Eleven Release 14.5.1

Release Date: 5 November 2019

Features

General
The Assistant login has been updated to work in all supported browsers. Previously, it only worked using Internet Explorer.

Eleven Release 14.5

Release Date: 24 October 2019

Features

General
Eleven users mapped to multiple user accounts will now be able to see all their mapped orders by using the User drop-down list at the top of the program and switching to view All orders. When viewing all orders, the buyer name will display for each market in the estimate.

Eleven Release 14.3

Release Date: 24 July 2019

Fixed Issues

Reminder Emails - CPE
For accounts that are configured to use alternate CPE values instead of SBMS Estimate numbers, the email reminders will now use the CPE values in the communication to the sellers instead of the SBMS estimate #.

Orders - Station Level Comments
Adding a Station Level Comment to an order in Eleven will populate the seller comment field in addition to the station level comment field.

Orders - prevent sending multiple times
Eleven will prevent orders that are in transit from being sent multiple times.  If an order is attempted to be sent a second time while in transit the following message will appear, "The status has been changed for one or more of the selected orders. Click ok to refresh the screen."  Previously, an order that was in the status of In Trans could be sent multiple times by users which would cause errors visible in the Order Audit Trail.

Eleven Release 14.2

Release Date: 28 April 2019

Fixed Issues

General
The time it takes the Eleven To Do list to generate upon logging into the system has been improved to load faster for all users.

General
When Show Rating .00 is used the following screens will now display the GRP.00 and CPP.00 columns: Confirm Cancel, Confirm  Cancel and Reassign and Confirm Mark Manual Confirmed as Unconfirmed.

Makegoods
All offer lines require a DP Code in order to confirm a makegood. If one or more DP Codes are missing the following comment in red text will appear below the Dpt Override field, 'Dpt Code is required." Previously, it was possible to enter a DP Code on the first offer line and then continue to accept the MG Offer with other blank DP Code lines below the first line. This would cause the following validation error, "Change validation invalid - Load buylines/spots - changed buyline - new buylineObject reference object not set to an instrance of an object."

Makegoods
For GRP/CPP totals, the makegood header will no longer display only the change totals. GRP/CPP comparisons for the order and the makegood will be available

Makegoods
The way Eleven processes and applies certain non-standard makegood offers sent by rep systems to an order has been improved in cases where multiple spots are taken away from a single daypart line.

Makegoods
When multiple makegoods come in for the same order version containing the same daypart line detail, Eleven will use the line number as a tie breaker in deciding which daypart to apply the change to in an effort to better match the daypart line that was modified in the seller's system.  The intention is to minimize instances where subsequent makegoods cannot be applied because the makegood would result in a negative spot

Eleven Release 14.1

Release Date: 17 February 2019

Features

General
The Eleven logo that displays in the top left corner of the program can now be selected to refresh the program. A tooltip was added that display, "Refresh. Go to Eleven home."

Orders
When cancelling orders that have been assigned to rep firms the following message will now display, “WARNING: This action will permanently cancel this Order with [rep firm name]. The order CANNOT be revised & rebooked.”  Selecting OK to the warning will continue to cancellation process.  Selecting Cancel will stop the cancellation.
 

Fixed Issues

Edit Station Change
The Rtg.00 column in the Edit Change screen will no longer display a dollar sign ($) as part of the value in that column.

Orders
Rejection comments sent back to Eleven from NCC and OneConnect will now display in the Audit History. Previously, the comments for rejections for these specific cable orders were not visible in Eleven.

Email Reminders
The 'Send Email Reminder' action has been updated to display a warning message when selected for Radio orders sent to rep firm. Previously, when a Reminder Email was selected to send for a radio rep order Eleven displayed, “ASP.order_aspx: Conversion from type ‘DBNull’ to type ‘String’ is not valid.”