Rejecting an order in AEinbox

Follow the steps below to electronically reject the order from the Buyer/Agency.

To Reject an Order:
1. From the main order summary screen, select the check box next to the order and click on the Reject button to reject the Buyer/Agency’s order.


2. Within the Reject Orders screen, add a rejection comment (required) to go back to the agency.

3. Click the Reject Orders button to confirm the order back to the agency.