Redirecting an Order from OneCONNECT to AEInbox

When should this be used?

• When you want to revert to a more manual maintenance process to resolve electronic conflicts between the buyer system and OneCONNECT, or OneCONNECT and OneTIM.  
• When electronic processing of further transactions is no longer desired for a given order.  

Important Notes:

• Once an order in OneCONNECT has been Cancelled by the Buyer and the Seller has Confirmed the cancellation – no further processing for that order is possible in OneCONNECT.
• All changes occurring after the redirect will need to be communicated either thru AEInbox, or email.   Electronic exchanges between OneCONNECT and OneTIM will cease.
• The order does not need to be cancelled in OneTIM or Traffic when redirecting an order from OneCONNECT to AEInbox.

Steps:
The order in OneCONNECT can be on any version number, but for this example the order sent to OneCONNECT is still version #1 = New.

1. The Buyer should Cancel and Reassign the order in Eleven that was sent OneCONNECT (version #2 = Cancellation).
2. The AE should confirm cancellation in OneCONNECT .
3. The Buyer should reassign and send the revision in Eleven to go via AEInbox (version #3 = Revised).
4. The AE should confirm Order in AEInbox.
5. All changes to Order from this point forward should be communicated through AEInbox or through email.