While software for Freewheel Hosted Clients is installed on hardware maintained by Freewheel, there are a few additional requirements which user machines must meet to connect to Freewheel hosted applications. For the latest information on supported and unsupported OSes, SQL Server versions and web browsers, please see the Agency Platform Support Matrix in the Support Portal.
Hardware Requirements for Windows Desktop and Laptop (Non-Server) Computers
| Component | Requirement |
| Operating System |
•Windows™ 8 and 8.1 editions with latest Service Pack •Windows™ 10 Home with latest updates •Windows™ 10 Professional with latest updates |
| Processor | 1.5 GHz or faster. |
| Memory | 512 MB in addition to the required operating system minimum. |
| Hard Drive | 1 GB HD space. |
| Monitor | Color monitor (1024x768 resolution). |
| Mouse | Microsoft mouse or compatible pointing device. |
| Keyboard | Microsoft keyboard. |
| Printer | Laser printer, or a printer that allows for a 0.25" margin on all sides of the page. |
| Web Browser | Microsoft Edge (latest version), Firefox (version 82 or higher) or Chrome (version 72 or higher)*. |
| Internet Connection Speed - Download |
768 Kbps (1.5 Mbps or higher recommended). |
| Internet Connection Speed - Upload |
384 Kbps (512 Kbps or higher recommended). |
| Additional Requirements | Citrix Workspace App for Windows must be installed to launch Freewheel applications. |
Hardware Requirements for Macintosh Desktop and Laptop (Non-Server) Computers
| Component | Requirement |
| Operating System | Mac OS X 10.8.x and later. |
| Processor | Intel x86 |
| Memory | 4 GB. |
| Hard Drive | 110 MB HD space. |
| Web Browser | Firefox 82 or higher, Google Chrome 72 or higher, |
| Internet Connection Speed - Download | 768 Kbps (1.5 Mbps or higher recommended). |
| Internet Connection Speed - Upload | 384 Kbps (512 Kbps or higher recommended). |
| Additional Requirements | A Citrix Receiver client provided by Citrix Workspace App for Mac must be installed to launch Freewheel applications. |
*Refers to the web browser versions required to access the website and launch the client. Please see the Agency Platform Support Matrix or the web browser requirements for launching Freewheel web-based apps like Eleven and sTraffic directly.
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